Company Policies

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Terms and Conditions of Sale

1. General

1.1 The Seller is Albion Bathrooms Limited.
1.2 The Buyer is any person or company who buys or agrees to buy goods or services from the Seller.
1.3 The conditions of sale are these Conditions of Sale. The Clause headings do not affect the interpretation of the clauses to which they refer.
1.4 The Conditions of Sale shall apply to the supply of goods and services by the Seller to the Buyer and shall prevail over any conflicting terms and conditions of the Buyer or established course of dealings between the parties. In placing any order or accepting delivery from the Seller, the Buyer accepts the Conditions of Sale to the exclusion of all other terms and conditions save to the extent that any variation is expressly agreed to in writing by the Seller. The signing by the Seller of any of the Buyer’s documents shall not imply any modification of these terms.
1.5 Any verbal order placed by the Buyer must be confirmed to the Seller in writing within 3 days unless a deposit or full payment is received at time of order, unless the Seller agrees otherwise at time of order.

2. Prices
2.1 All prices unless otherwise stated are inclusive of VAT which will be charged at the standard rate at the appropriate tax point.
2.2 Firm quotations are valid for 30 days unless stated otherwise on the quotation and represent no obligation until the Seller acknowledges the Buyer’s order in writing.
2.3 Apart from firm quotations, all orders are accepted only on condition that the goods will be invoiced at the agreed price ruling at the time of order and the Seller will agree carriage terms at this time with the Buyer.
2.4 The Buyer provides the Seller with details of design specification and quantities of goods required which are detailed on any order placed. The Seller reserves the right to amend prices and estimated delivery dates in respect of any change to such information supplied by the Buyer or in respect of any delay caused by the failure of the Buyer to give the Seller adequate information or instructions.

3. Delivery and Risk
3.1 Delivery dates quoted by the Seller are best estimates only and in regard to any such dates time shall not be of the essence.
3.2 Late delivery does not entitle the Buyer to cancel his order or any part of it.
3.3 Unless otherwise agreed delivery will be at the Seller’s point of supply and goods will be packed to the Seller’s normal specification in non-returnable packaging and carriage will be arranged with the Buyer.

3.5 If the goods delivered are damaged, the Buyer must inform the Seller of this within 72 hours of the delivery date. The Seller will then arrange for the goods to be collected and inspected. Following inspection, providing the damage has not been caused by neglect or mis-use, and the goods have not been fitted, The Seller will replace damaged goods at their own expense.
If goods returned as damaged are found to be in perfect condition and proper working order, they will be returned to the Buyer, and any cost of carriage will be charged to the Buyer.
3.6 If the goods delivered are the incorrect goods, the Buyer must inform the Seller of this within 72 hours of the delivery date. The Seller will then arrange for the incorrect goods to be collected and replaced with the correct goods, at their expense.
3.7 Where the Buyer arranges delivery, risk shall pass to the Buyer on collection of the goods from the Sellers premises. In all other cases, risk shall pass to the Buyer on delivery to the Buyer.
3.8 The Seller shall be entitled to deliver goods in one or more consignments and to invoice each consignment separately.
3.9 If there is a shortage in the order the Buyer must inform the Seller of this within 72 hours of the delivery date. The Seller will then deliver the outstanding part of the order within five working days (working days are Monday to Friday inclusive). If the Seller is unable to do so within that time, the Seller will notify the Buyer of the expected delivery date.

4. Defects
4.1 The Seller will not be liable in respect of any claim by the Buyer that goods are defective or do not conform to the contract specification unless the Buyer notifies the Seller verbally and confirms in writing of such claim within 60 days of the date of despatch of the goods by the Seller. Further, the said goods must be either returned to the Seller or retained and available for the Seller to inspect with in a reasonable time after notification to the Seller.

5. Payment
5.1 All payments will be due immediately the invoice is produced however if the goods are not to be delivered or collected immediately a 25% deposit will be required before the goods are ordered from the supplier by the Seller. Payment may be by Debit Card, Credit card or cash. If payment is by Cheque it must clear the bank before any goods are supplied.
5.2 Where goods have been ordered and a 25% deposit paid the Seller warrants that there will be no increase in price of the goods on that order from date of order.
5.3 If the Buyer has failed to meet the Seller’s payment terms, the Seller may delay delivery or cancel the order and / or other orders received by the Buyer.
5.4 If the goods are to be held in stock for more than one calendar month from date of order then the Seller will require the Buyer to pay the difference between the deposit and 50% of the order value. If the goods are to be held in stock for the customer for a period exceeding two calendar months from date of order the Seller will require the Buyer to pay for the goods in full. The Seller will warrant to hold the goods in stock for a further calendar month after which the Seller will require the Buyer to take delivery of the goods in entirety.

6. Title
6.1 Title to and property in goods supplied by the Seller shall remain vested in the Seller until the price of the goods and all other monies due from the Buyer to the Seller on any other account has been paid in full.
6.2 Until such time as title in the goods has passed to the Buyer:-
6.2.1 the Seller shall be entitled to repossess any of the goods in which it retains title and for such purpose the Seller and its agents or representatives shall be entitled at any time and without notice to enter upon any premises in which the goods are stored or kept or reasonably believed so to be;
6.2.2 the Buyer shall store the goods carefully and ensure that they are clearly identified as belonging to the Seller who shall be entitled to examine such goods in storage;
6.2.3 the Buyer will insure the goods for their replacement value naming the Seller as the Loss Payee.
6.2.4 the Buyer shall be entitled to resale or use the goods in the ordinary course of its business but shall keep all proceeds of resale separate from any moneys or property of the Buyer and third parties.
6.3 The Buyer shall not be entitled to charge any of the goods which remain the property of the Seller by way of security for any indebtedness of the Buyer but if the Buyer does so, all money owing by the Buyer to the Seller shall forthwith become due and payable.

7. Warranty and Liability
7.1 The Seller warrants that the goods will be of satisfactory quality and will conform to any specifications agreed by the Seller in writing and further, that they will be within the normal limits of Retail quality of such products.
7.2 The Seller warrants at its discretion to refund the price or to repair or replace free of charge any of the goods found to its satisfaction to be defective within the Statutory Warranty Period owing to faulty materials or workmanship provided that the goods have not been modified or repaired other than by the Seller and have been operated stored and maintained within the Seller’s recommended conditions of use.
7.3 Goods returned under warranty may be subject to an inspection charge (if applicable) of 25% of the invoice price together with VAT thereon if the goods are found not to be defective. The responsibility for return of the goods remains with the Buyer unless the Seller agrees to collect them
7.4 The Seller makes no exclusion of its liability for death or personal injury arising from its negligence.
7.5 The Seller expressly excludes liability for special indirect or consequential loss which may arise including the Buyer’s loss of profit business revenue goodwill or anticipated savings.
7.6 The Seller’s liability to the Buyer (save under the terms of clause 7.4 hereof) is limited to the total price of the goods and the Buyer agrees that this shall constitute its exclusive remedy.
7.7 In the case of goods repaired or replaced by the Seller the Warranty Period will terminate at the end of the Warranty Period relating to the goods originally supplied.
7.8 If the Buyer returns to the Seller goods for examination or repair upon which the warranty period has expired, the Seller shall be entitled in all cases to invoice the Buyer for the cost of returned carriage to the Buyer and further, to make an inspection charge of 25% of the original invoice price of the goods.

8. Design and Specification
8.1 The Seller reserves the right to effect design changes without notice as required by technical developments or where such changes are effected by the Seller’s suppliers.
8.2 The Buyer agrees to indemnify the Seller against all liability arising from the Seller’s performance of the Buyer’s order in accordance with the Buyer’s specification where such specifications infringe any patent trade mark registered design or other intellectual property rights not owned by the Buyer or the Seller.
8.3 All documents drawings and specifications supplied by the Seller are the Seller’s copyright and may not be disclosed to third parties (other than the fitter and ultimate user of the goods) or be reproduced without the Seller’s consent.

9. Insolvency
9.1 If the Buyer fails to make payment due to the Seller on the due date or commits any other breach of this agreement and fails to remedy such breach within a period of 30 days from receipt of notice in writing from the Seller requesting remedy or if the Buyer enters into an arrangement with its creditors or goes into liquidation or passes any resolution for winding up or becomes subject to the appointment of any receiver, administrative receiver or administrator or becomes bankrupt then:-
9.1.1 the Seller may by notice in writing to the Buyer forthwith cancel the order and any other orders outstanding between the parties;
9.1.2 in the event of such cancellation the Seller shall be entitled to reclaim any goods unpaid for in accordance with the provisions of clause 6 above;
9.1.3 the Buyer shall remain liable to pay the Seller the full purchase price for the goods less:- the disposal price received by the Seller for goods in its possession or reclaimed from the Buyer; and, any part of the purchase price for the goods paid by the Buyer to the Seller.

10. Force Majeure
10.1 The Seller shall have no liability in respect of any delay in delivering or performing any obligations to the Buyer due to any cause of whatever nature outside the reasonable control of the Seller or the Seller’s suppliers.
10.2 In such event the Seller may without liability cancel or vary the terms of the agreement including extending the time for performing it the Buyer shall take and pay for such part of the goods as the Seller shall be able to deliver.

11. Severance
11.1 If at any time one or more of these conditions becomes invalid illegal or unenforceable in respect of any law such terms shall be deemed to be severed from the contract and the validity and enforceability of the remaining provisions shall not be affected or impaired.

12. General
12.1 No forbearance by the Seller in enforcing any of these terms shall prejudice the right of the Seller to enforce these terms, nor shall any waiver by the Seller operate as a waiver of any subsequent breach.
12.2 No amendment or variation of these conditions will be valid unless in writing and signed by a Director of the Seller.
12.3 Headings to the clauses in these conditions are inserted for convenience only and do not affect the construction of them.

13. Law
None of the above terms and conditions affect the Buyers statutory rights.
13.1 This agreement shall be governed by and interpreted in accordance with English Law and the Buyer submits to the exclusive jurisdiction of the courts in England and Wales.

Last updated: 19/05/19

Privacy and Cookie Policy

Who we are

Albion Bathrooms Kitchens Electricals (Albion BKE) is a trading name for Albion Bathrooms Ltd, bathroom and kitchen showroom based in Burton On Trent.
Our website address is:

What personal data we collect and why we collect it

We do not actively collect personal data for marketing purposes. The only data we store is covered by the key lawful basis for data processing set out by ICO in the General Data Protection Regulation (GDPR).

Your name and contact information will be stored with your consent (or implied consent such as making an enquiry on our website) so that we may contact you in relation to your enquiry.

We may contact you in relation to an ongoing contract.

We may contact you in relation to legitimate business interest.

Your data will be kept on record for financial accounting purposes which we are legally required to maintain records of.

Our website uses cookies to help us to monitor traffic through our website. We use Google Analytics. All data is anonymous and no personal data is collected.


When visitors leave comments on our website we collect the data shown in the comments form, the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to this website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Contact form submissions to this website are collected and processed by us. By completing the contact form you are giving us permission to contact you under the lawful basis defined as ‘legitimate business interest’. Your personal data is not used for marketing purposes. The details of your enquiry will be kept until the query has been resolved and then retained for statistical purposes. Your data will only be used by the company for the purpose of answering your query unless you have opted in to receive marketing communications.

Akismet Anti-Spam Service

We collect information about visitors who comment on websites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the website, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

About Cookies

Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies on this Website

Google Analytics Cookies on this website use the following names:


The cookies named __utma through __utmz come from websites that use Google Analytics, which primarily uses it to track visits.

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

We may use the information we obtain from your use of our cookies for the following purposes:

(1) to track you as you navigate our website;
(2) to analyse the use of our website;

__utmz stores where a visitor came from (search engine, search keyword, link)
__utma stores each user’s amount of visits, and the time of the first visit, the previous visit, and the current visit (presumably partly for double checking of this information).
__utmb and __utmc are used to check approximately how long you stay on a site: when a visit starts, and approximately ends (c expires quickly). If you look at cookie state changes (e.g. using firecookie), you will see these change regularly.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Third Party Cookies

This website does not send third-party cookies.

Embedded content from other websites

Articles on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

third party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Blocking Cookies

On your first visit to our website, a privacy notice will appear at the bottom of the window. Click on learn more. You will be given the option to turn off/on marketing related cookies.

Most browsers allow you to refuse to accept cookies.

In Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector;

In Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.

In Safari you can block cookies by selecting Private browsing.

Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Deleting Cookies

You can also delete cookies already stored on your computer:

In Internet Explorer, you must manually delete cookie files;

In Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.

In Safari you can delete cookies by selecting preferences, then privacy, then details and then remove all.

Obviously, doing this may have a negative impact on the usability of many websites.

Who we share your data with

This website is based on WordPress (a content management system) and by default, it does not share your personal data with anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this website, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Any messages sent to us via a contact form on this website are sent by email directly to us for processing.

Contacting Us

If you have any questions about this privacy notice, or if you wish to exercise your rights or contact the DPO (Data Protection Officer), please use the contact details on the contact us page.

Changes to this Policy

From time to time we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use this website and services. If you do not accept such changes then you should stop using this website and services, and contact us if you would like any information removed.

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